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SUPPORTED MOBILE BROWSERS
ANDROID AND IOS
  • Chrome
  • Firefox
ANDROID ONLY
  • Android v5.0+
IOS ONLY
  • Safari
WINDOWS 10 MOBILE
  • Edge
SUPPORTED DESKTOP BROWSERS
WINDOWS AND MAC
  • Chrome 12+
  • Firefox 16+
  • Opera 15+
MAC ONLY
  • Safari 6+
WINDOWS ONLY
  • Edge
  • Internet Explorer 10+

Mobile Device & Teleworking Policy

Classification Public
Location https://www.medcrowd.com/compliance/iso27001/policies/MobileDeviceTeleworking
Author Paul Gardner
Approver Felix Jackson
Approved 14th December 2016
Date Author Changes
19th June 2023 Paul Gardner Periodic review
6th June 2022 Paul Gardner Okta has been deprecated in favour of Intune
Periodic review
16th February 2021 Paul Gardner Periodic review
12th February 2020 Paul Gardner Periodic review
2nd May 2018 Paul Gardner Expanded Responsibilities
Periodic review
13th December 2016 Paul Gardner Specifically mention the type of VPN used
2nd December 2016 Paul Gardner Initial

Introduction

This policy is part of the medDigital ISMS and must be fully complied with.

medDigital allows its employees to work remotely in Great Britain provided they have been issued with a company laptop, tablet or mobile phone to ensure information is protected when using these devices.

Employee use of devices not owned by medDigital to process medDigital information is prohibited.

The technical controls applied to company devices are sufficient to allow the processing of medDigital information regardless of classification, anywhere in the world. However, staff must obtain consent before travelling outside of Great Britain by emailing security@meddigital.com prior to travel.

VPN

All medDigital desktops and laptops must have OpenVPN access software installed which allows them to connect to the VPN. Only when connected via the VPN can a system access the internal network.

Desktops/Laptops

In-line with our Cryptography Policy, all medDigital information is encrypted.

The technical controls applied are:

  • The C:\ drive is encrypted with Bitlocker
  • Membership of the MEDDIGITAL Active Directory domain
  • Permanent connection to the VPN
  • After authenticating, the M: network drive is available which is encrypted, backed-up, subject to version control and audited
  • Anti-virus software is always running, cannot be disabled and updates are automatically installed
  • Anti-malware software is always running, cannot be disabled and updates are automatically installed
  • Software firewall is always running, cannot be disabled, is automatically installed, and the ruleset cannot be modified
  • Portable media presented to the device cannot be written to unless the media has been encrypted by a computer belonging to the MEDDIGITAL domain

Our Physical Security Policy and Operations Security Policy contains additional information.

Tablets and Phones

All tablets & mobile phones must have the Company Portal application installed so:

  • To ensure the device OS hasn't been tampered with and is running a recent version of the OS
  • To ensure a passcode/password is set and that it is at least 6 characters in length
  • To allow the device to be remotely locked
  • To check the serial number of the device against a list of known company devices
  • To ensure the device is encrypted

Our Physical Security Policy and Operations Security Policy contains additional information.

Hardcopies

We encourage all employees and contractors not to make hard copies of any information where possible. The information is much more secure when stored and processed electronically.

In the event that you do print information, you must ensure it is safely locked away when not in use in line with our Physical Security Policy

Responsibilities

Paul Gardner is responsible for ensuring the availability of the VPN.

Paul Gardner is responsible for ensuring the technical controls for desktops/laptops are applied.

Individuals are responsible for the installation of the Company Portal application.

Individuals are responsible for obtaining consent to take equipment outside of Great Britain.

Individuals are responsible for exercising good judgement and considering the Information Classification Policy when deciding to print information and to ensure that any printed information is safely locked away when not in use.