Last updated: 7th August 2017
medCrowd is controlled and operated by medDigital Limited ("medDigital", "we", "us", "our"). We are a company registered in England and Wales with the company registration number 06453053. Our registered office is 22 Upper Ground, London, SE1 9PD.
There are two types of cookie you may encounter when using medCrowd:
First party cookies:
|medCrowd||A session identifier to keep track of your session. The cookie does not store any personally identifying information.||A sequence of random alphanumeric characters||When you close your browser or after 1 hour of inactivity|
|XSRF-TOKEN||A mechanism to protect medCrowd and members from cross-site request forgery. The cookie does not store any personally identifying information.||A sequence of random alphanumeric characters||After 1 hour of inactivity|
|dismissBrowserWarning||A means for you to dismiss the "Please ensure you are using the latest version of a supported browser" warning message, should you see it. The cookie does not store any personally identifying information.||A sequence of random alphanumeric characters||Never|
|dismissAppReminder||A means for you to dismiss the "Get the App" popup message, should you see it. The cookie does not store any personally identifying information.||A sequence of random alphanumeric characters||Never|
Third party cookies:
|We use UserVoice as an optional method for you to give feedback and to request support. If you provide feedback within medCrowd or send an email to support@medCrowd.com, it is sent to UserVoice where we process it. UserVoice complies with the EU-US Privacy Shield Framework. These cookies do not store any personal identifying information.||UserVoice PII & Cookies|
|We use Pusher infrastructure to send a signal to your device when new content is created that may impact what you are currently seeing in medCrowd. This allows your device to request that content and update the user interface without you having to manually reload. We do not send your identity or any content to Pusher. These cookies do not store any personal identifying information.||Pusher Privacy|
If you wish to restrict or block the cookies which are set by medCrowd, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
We may collect, store or accumulate certain non-personally identifiable information such as information regarding how visitors found medCrowd, which of our pages are most popular, and general administration.We collect personally identifiable information from persons who register to be medCrowd members ("Members").
The type of information that we collect from you if you choose to register as a Member may include: your name, your professional number (such as your DEA number if you are a US licensed physician or your GMC registration number if you are a UK registered doctor), career grade, specialism(s), date of birth, email address, postal address, telephone number, gender and details about how you access and use medCrowd. We may also record additional information that you provide to us as a result of your use of medCrowd. This includes, for example, information provided in the context of membership registration, email enquiries and the provision of services.
You may be given the opportunity to submit information about other people for the purposes of, for example, sharing medical expertise. You must obtain permission from such other people before you submit their information to us.
You must respect patients' confidentiality and comply at all times with all applicable laws as well as the regulations and guidance governing your healthcare profession in the country where you are located (for example, for UK-based users there is specific guidance from the GMC on this issue). Insofar as you do wish to use a patient's personal circumstances within any context on medCrowd, you must either: (a) ensure that there is no way that the patient could possibly be identified from the details that you have provided; or (b) you must have clear and unambiguous authority to disclose those details;
We collect and process information so we are able to:
When you use medCrowd, we collect limited, anonymous data. Our servers will record IP address of the computer you are using along with information about your browser and operating environment, date and time, the page you accessed, and any referring page. In addition, we analyse access patterns in various ways, including using a service called Google Analytics. We use this information to generate statistics, analyse navigational patterns and measure activity so we can improve medCrowd.
We may use third parties to perform functions such as hosting or payment processing on our behalf. Such third parties may be provided with access to your information if needed to perform their specific functions, but may not use such information for any other purpose.
We may also disclose your information to third parties where necessary to comply with applicable laws and regulations, where there is a complaint relating your use of the medCrowd and/or for the purposes of obtaining professional advice (for example, legal advice).
We may sell, share or otherwise transfer information about visitors to medCrowd in an anonymous or aggregate form with third parties including advertisers, business partners, and sponsors, for the purposes of, without limitation, understanding customer trends and patterns and managing and improving our business relationships.
It is possible that medDigital could merge with or be acquired by another business or that the operation of medCrowd will be transferred or sub-contracted to another legal entity. To the extent legally permissible, we may share with, or otherwise transfer your information to, the resulting legal entity.
By accessing medCrowd you agree that should medDigital deem it necessary, either for technical reasons or because of a change in the control of the business, we may transfer your data outside of your country of residence, including to countries that may not provide as much protection for personally identifiable information as the member states of the European Union.
medCrowd may contain links to websites. Please be aware that we are not responsible for, and have no control over, the privacy practices of other websites. Please refer to their own privacy policies for more information.
In addition, we may sometimes provide content on medCrowd that is sponsored by, or co-branded with, third parties (for example, surveys). Depending on the circumstances, your participation in any such sponsored and/or co-branded activities may involve you volunteering your personal information to the relevant third party. We are not responsible for the collection and/or use of your personal information by any such third parties.
We have taken appropriate technical and organisational measures to protect the personal information that we collect against unauthorised or unlawful processing as well as against accidental loss, destruction or damage.
We will continue to maintain and improve these measures over time in line with legal and technological developments. Please note, however, that no data transmission over the internet can be guaranteed as totally secure.
If you would like to access the personally identifiable information we have collected about you via medCrowd, or if you would like to cancel, correct or update your information, you may email us at privacy@medCrowd.com. To protect your privacy and security we will take reasonable steps to verify your identity before granting access or making any such updates, corrections or deletions. We may also charge a small fee for this service.
Please note that Members are able to amend their medCrowd profiles at any time.